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16 Jun 2024
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Credit Report

What is a credit report?

You may not know it but the chances are that you have a credit report. This is a personal history of your credit, including mortgages, credit cards and loans to catalogue accounts and even mobile phone contracts.

It provides a snapshot of credit accounts, your repayment record and how well you are coping. Lenders use it when they decide what kind of deal to offer you – or whether to turn you down.

You can see your credit report for free with CreditExpert.

The more you know about what your report contains, how it’s used and what you can do to improve it, the better your chances of getting the credit you need.

This summary will get you started.

  • If you’re over 18 and have ever taken out a credit card, loan or some other form of credit, then you are likely to have a credit report held by a credit reference agency – Experian is the UK’s largest.
  • As well as listing your credit accounts and showing whether you make repayments on time and in full, your credit report contains a range of information that helps lenders assess whether you are a reliable borrower and can afford to take out more credit. Items such as missed or late payments stay on your report for at least three years, while court judgments for non-payment of debts, bankruptcies and individual voluntary arrangements (IVAs) stick around for at least twice that long.
  • Your report shows all your addresses over the past six years and whether you are registered to vote at your current home. Lenders use this information as a precaution against fraud to make sure that you live where you say you do.
  • Another section lists the people with whom you share a joint account, such as a credit card or mortgage. They are known as your financial associates and, although their credit history doesn’t appear in your report, lenders are able to look at their credit history because their circumstances could affect your ability to repay what you owe.
  • Information in your report comes from two major sources – public records, such as court judgments and the electoral roll, and data supplied by lenders. Some lenders only contribute as accounts with late payments. Others  share all accounts including those where regular repayments are made.
  • Lenders are not the only people who can check your credit history – with your permission, prospective landlords and employers can see parts of your credit report, so it can also affect your job prospects and chances of renting a home.
  • A credit report is not the same as a credit score. Lenders calculate a credit score by allocating a value to information in your application form and credit report and then applying their own unique formula. Your score is therefore likely to change with your circumstances and each application you make. Generally, the higher it is, the easier you’ll find it to borrow.
  • If you are thinking of opening a new credit account, it makes sense to get to know your credit report first and make sure that everything is accurate and up to date. If there are any errors, contact the organisation responsible with proof and arrange to get them put right.
  • Monitoring your credit report can offer protection from one of the fastest-growing crimes of the 21st century – identity fraud. This includes criminals stealing your personal information and using it to take over existing accounts or set up new ones in your name. Keeping an eye on your report enables you to spot suspicious entries and deal with problems before they escalate.
  • When you make an application for credit, lenders search your report, leaving a record known as a footprint. If other lenders see a lot of these, they may think you’re desperate for money or even suspect a fraud, so you should always make sure you only ask for a quotation search when you are shopping around for the best deal.

Check your Experian credit report online with a free trial of CreditExpert, the UK’s leading online credit monitoring and ID fraud protection service.


Low Credit Score Mortgages

If you have a low or poor credit score you may struggle to obtain a mortgage with a high street lender. Go Financial services can help you find a mortgage or remortgage with a specialist lender that does not credit score. For professional mortgage advice on low credit score mortgages simply complete our mortgage enquiry form.


Fee Free Mortgage Advice

If You would like to speak to an independent mortgage advisor about how much you can borrow or are concerned about you mortgage credit score please contact us for fee free independent mortgage advice .


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We normally do not charge a fee for mortgage advice, however this is dependent on your circumstances. Our typical fee would be £349



Think carefully before securing other debts against your home, your home may be repossessed if you do not keep up repayments on your mortgage.

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Go Financial Services is a trading style of Go Direct UK Ltd which is an appointed representative of Personal Touch Financial Services Ltd which is authorised and regulated by the Financial Conduct Authority. Registered in England & Wales Company 5703224. FCA Number 456600

We normally do not charge a fee for mortgage advice, however this is dependent on your circumstances. Our typical fee would be £349